Terms of service

You're responsible for what happens under your account. Keep your credentials private. Notify us promptly if you suspect they've been compromised.

Souvenyr is for private memory experiences. You agree not to use it to harass, defame, impersonate, or upload media you don't have the right to share. Events that promote violence, sexual content involving minors, or other unlawful conduct will be removed.

You retain ownership of all media you and your guests upload. You grant Souvenyr a limited licence to host and process it on your behalf — only as needed to compose and deliver the film and reveal experience you asked for.

By creating an event you authorise Souvenyr to send your contributions to the contracted partners that compose the soundtrack, write editorial captions, and add cinematic light. Each partner is bound by a data-processing agreement that forbids retention beyond what is strictly required to fulfil the request and explicitly prohibits use of your content for model training. A list of partners is available on request from policy@souvenyr.film.

Plans are charged via our billing partner. Per-event purchases are non-refundable once the film draft has been rendered, except where required by law.

You can delete your account at any time. We may suspend accounts that violate these terms or that are dormant for an extended period.

These terms are governed by the laws of the Republic of Estonia.